Cancellation & Refund Policies
Cancellations & Refunds:
For services that require a deposit when booking.
Due to limited spaces we ask you that you cancel at least 48 hours before your appointment time. This gives us a chance to offer your booking slot to someone else.
Cancellations can be made via email or phone.
Cancellations made in advance of 48 hours of your appointment will receive a 100% refund.
Cancellations with less than 48 hours notice will not receive a refund. However, if possible, we will reschedule your booking or you can transfer your booking to a friend.
In the unlikely event that we have to cancel and cannot offer an alternative appointment, you will receive a full refund.